Privacy Policy

This page explains how RT Solar collects, uses and protects personal information when you use our website or contact us. It outlines your rights under data protection law and how we handle your data responsibly.

Last updated: 16/12/2025

RT Solar Ltd is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us.

Who We Are

RT Solar Ltd
156 Interchange Business Centre
Howard Way
Newport Pagnell
MK16 9PY

Email: solarpv@rtsolar.co.uk
Phone: 01908 299590

RT Solar Ltd is the data controller responsible for your personal data.

What Information We Collect

We may collect and process the following personal information:

  • Name
  • Email address
  • Telephone number
  • Address or postcode
  • Property related information submitted via forms
  • Details about your enquiry or project
  • IP address and website usage data

How We Collect Information

We collect information when you:

  • Submit a contact or enquiry form
  • Book a survey or request a quote
  • Contact us by phone or email
  • Browse our website

How We Use Your Information

We use your personal data to:

  • Respond to enquiries and requests
  • Arrange surveys and provide quotations
  • Deliver our services
  • Communicate with you about your project
  • Improve our website and services
  • Comply with legal or regulatory requirements

Lawful Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract or steps taken before entering a contract
  • Compliance with legal obligations
  • Legitimate business interests

How We Store and Protect Your Data

Your data is stored securely and access is limited to authorised personnel only. We take appropriate technical and organisational measures to protect your personal information.

Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

  • Installation partners or suppliers
  • Accreditation bodies or scheme administrators
  • Analytics and website service providers

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

Email: solarpv@rtsolar.co.uk
Phone: 01908 299590